We are a member of the Australian Financial Complaints Authority (AFCA), an External Dispute Resolution body. If your complaint cannot be resolved to your satisfaction within 21 business days, you have the right to refer the matter to the AFCA.

Contact details below:

Australian Financial Complaints Authority Ltd,
GPO Box 3
Melbourne VIC 3001

Ph: 1800 931 678
Email: [email protected]
Website: www.afca.org.au