Complaints & Disputes Handling

Claims & Disputes

National Adviser Services Pty Ltd t/as Community Broker Network Complaints Officer
Halcyon House
1 Campbell Street
West Perth WA 6005

Ph: 08 9480 8900
Email: info@cbnet.com.au
Website: www.cbnet.com.au

 

Financial Ombudsman Service (FOS)
We are a member of the Financial Ombudsman Service (FOS), an External Dispute Resolution body. If your complaint cannot be resolved to your satisfaction within 21 business days, you have the right to refer the matter to the FOS.

Contact details below:

Level 12
717 Bourke Street
Docklands 3008

GPO Box 3
Melbourne 3001

Ph: 1300 78 08 08
Fax: 03 9613 6399
Email: info@fos.org.au
Website: www.fos.org.au