Complaints & Disputes Handling

Claims & Disputes

Westcourt General Complaints Officer
Level 1
45 Royal Street
EAST PERTH WA 6004

PO Box 3136
EAST PERTH WA 6832

Ph: 08 9223 8822
Fax: 08 9221 8274
Email: info@wgib.com.au
Website: www.wgib.com.au

 

Financial Ombudsman Service (FOS)
We are a member of the Financial Ombudsman Service (FOS), an External Dispute Resolution body. If your complaint cannot be resolved to your satisfaction within 21 business days, you have the right to refer the matter to the FOS.

Contact details below:

Level 12
717 Bourke Street
Docklands 3008

GPO Box 3
Melbourne 3001

Ph: 1300 78 08 08
Fax: 03 9613 6399
Email: info@fos.org.au
Website: www.fos.org.au